as we learned from the book
2. Our BOSS Simulation Strategy
- accurate value customers wanted
But could not appeal to customers
failed to meet their exact satisfaction point
* Risk-Free platform for
implementation & Idea-Test
* Long-term Perspective
* Operational Decision-Making
* Competitive Thinking &
Market Understanding
* Emotional Involvement
Sensitivity to the needs from the standpoint of the customer
“Sensitive
and
elaborate strategy
is needed!”
3. Co-Location of Teams and Departments
Co-Location fosters the integration of teams and departments and a free-flowing communication.
companies can make sure that everybody hears the same thing at the same time. This way information does not get distorted.
Spontaneous communication and exchange of ideas are facilitated.
e.g. Under IBM´s leadership e.g. the IBM-Sony-Toshiba „Cell Chip“ Team, which comprised 400 team members Under IBM´s leadership e.g. the IBM-Sony-Toshiba „Cell Chip“ Team, which comprised 400 team members

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