[Problem]
[Solution]
[Supply Chain Management]
[Merit of CRM with IT]
Levi's is an American icon; people of all ages, from countries as diverse as Japan, Russia, and the U.S. wear Levi's,
Key numbers for fiscal year ending November, 2008: Sales: $4,266.1MOne year growth: 3.9%Net income: $460.4MIncome growth: 92.6%
Effort of Levi’s
to meet Wal-mart’s requirement ;
1. created a cross functional team.
2. upgraded network.
3. modified ordering &logistic application
4. improved data warehouse.
Finally, they partnered with Wal-mart,
and their sales were up in the 2003
1 Produce small quantity
: (-) inventory / (+) rarity value
2 IT systems (POS)
:collect customer’s information
:design, produce, delivery

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