분야
pptx2.Main operation system
3. ICT strategy
4.Main operation strategy
5.Epilogue
- Hilton developed ‘Hilton H honor’ which is a membership program for regular customers of Hilton. It increases customer satisfaction and connects the world wide branches.
Every time customers stay Hilton world wide branches, Hilton updates customer’s personal preferences and share it to every branches to provide customized services.
Through internal education that can improve staff’s service and leadership, building labor force that customer can trust.
Hilton world wide company’s social responsibility strategy; Travel with Purpose, that is emphasize effort , resulting from the 4 main priorities that can be summarized as creation of opportunity, strengthen community, commemoration culture and sustainable life
- Hilton developed ‘Hilton H honor’ which is a membership program for regular customers of Hilton. It increases customer satisfaction and connects the world wide branches.
Every time customers stay Hilton world wide branches, Hilton updates customer’s personal preferences and share it to every branches to provide customized services.
Through internal education that can improve staff’s service and leadership, building labor force that customer can trust.
Hilton world wide company’s social responsibility strategy; Travel with Purpose, that is emphasize effort , resulting from the 4 main priorities that can be summarized as creation of opportunity, strengthen community, commemoration culture and sustainable life