-history
-store profile
2. internal scanning
-culture
-value chain
3. external scanning
-5 forces analysis
-major competitors
4. 4p
-product group
-price
-place...
5. business strategy
-customer service strategy
-clustering strategy
-technology strategy
-human resource
-professional business strategy
6.analysis
-SWOT analysis
-market segments
-BCG MATRIX...
7.conclusion
World’s largest
Home
improvement
retailer
Warehouse-format stores
with a high level of customer service
Served primarily the
DIY (Do-It-Yourself) person
Store Profile
All of the stores were company-owned and built to Home Depot’s standards
Location : In suburban areas populated by members of the target market
Build standards : Each store itself was 108.000 square feet
Outside (garden) selling space was 16.000 to 28.000 square feet
The large number of customers
Merchandising and inventory were centrally organized
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